About Marcelo Lopez Lopez
Versatile engineer and leader with 14 years of experience built on the intersection of digital transformation and stakeholder relationships. Expert in translating complex structural roadmaps into visible results that can be championed internally, bridging the gap to business growth. Proven track record in executing projects within budget and managing diverse teams. A leader who blends a strong technical expertise with high-stakes communication skills, including public speaking.
Director of Technology Solutions
December 2024 - Present
Corstar Communications - Westchester, NY
Led development of a new chatbot software utiliz
Directed business development strategies resulting in increased a measurable increase of recurring revenue and the acquisition of key enterprise accounts
Developed and executed technology roadmaps for medium sized business clients, directly aligning organizational limitations and leadership directives.
Managed projects with cross-functional teams of up to 20 professionals across multiple organizations
Optimized OpEx and service quality for clients by managing vendor relationships and re-negotiating contracts
Served as Virtual CISO (vCISO) for finance and healthcare clients, instituting relevant governance frameworks and protocols in preparation and remediation of compliance audits
Technology Operations Manager
Apr. 2020 - November 2024
Andrus on Hudson - Westchester, NY
Coordinated $50,000+, multi-phase, capital improvement projects with strict budgetary constraints
Secured and managed over $350,000 in grant funding to deploy enterprise-grade technology infrastructure
Instituted comprehensive SOPs for project management, product deployment, and incident response reporting
Maintained business continuity during incident recovery of critical hardware failures and cybersecurity breaches
Increased workstation density by designing and deploying an enterprise Wi-Fi network across a 250,000 sq. ft. facility
IT Lead Consultant
April 2015 - May 2020
Andrus on Hudson - Westchester, NY
Spearheaded migrations from legacy paper-based medical records to Electronic Medical Record (EMR) systems
Pioneered cloud adoption by leading the migration to a Microsoft 365 hybrid environment
Modernized communications infrastructure from a legacy analog PBX phone systems to a Digital/VoIP solution
Scaled physical infrastructure from 30 devices to 120 devices supporting over 150 users, tripling network capacity
Automated operational workflows by implementing a central ticketing system for IT and telecom teams
President, Unity Democratic Club - The Bronx, NY
January 2024 - Present
Led a club of over 100 members through various political action activities (e.g. petitioning, tabling, door knocking)
Organized a Mayoral Candidate Forum with all major primary candidates of the 2024 cycle with over 200 attendees
Spearheaded club endorsement process for various citywide and statewide positions
Recruited club members throughout the borough, increasing membership by 25%
Campaign Manager, Democratic City Council Campaign - The Bronx, NY
January 2024 - June 2024
Directed all public communications for the candidate (press releases, news interviews, speeches, social media)
Led donor outreach to fund the campaign, successfully unlocking matching funds from NYCFB
Trained teams of 5-10 volunteers on talking points for voter outreach in person and remotely
Communications Chair, Unity Democratic Club - The Bronx, NY
January 2023 - December 2024
B.S. Electrical Engineering,Manhattan University
December 2015
Minor in Business Administration
Minor in Mathematics
English (‘Native’): ●●●●●
Spanish (‘Native’): ●●●●●
French: ●●○○○
Portuguese: ●○○○○
IT Operations & Infrastructure
Network Security
Cloud Computing
Networking
Server Management
Remote Infrastructure Management
Information Technology Infrastructure
Linux
Microsoft Intune
Cisco Networking
Office 365 Administration
Microsoft Exchange
Phone System Administration
WiFi
IT Asset Management
Ticketing Systems
Help Desk Support
Desktop Support
2nd Line IT Support
Technical Operations
Technical Documentation
IT Service Delivery
IT Service Management
Healthcare Information Technology (HIT)
Information Security
Leadership & Management
Enterprise Consulting
Budget Management
Supervisory Skills
Team Leadership
Stakeholder Management
Business Relationship Management
Vendor Management
Operational Efficiency
Service Delivery
Quality Assurance
New Product Rollout
Staff Training
End User Training
Multi-site Operations
IT Project & Program Management
Customer Relationship Management (CRM)
Programming & Data
Python
C++
Matlab
Verilog
Systems Programming
System Development
Data Analysis
Data Entry
Marketing & Digital
Social Media
Social Media Optimization (SMO)
Marketing Strategy
Search Engine Optimization (SEO)
Local Search Optimization
Small Business Online Marketing
Tools & Platforms
Microsoft Excel
Photoshop
AutoCAD
Telecommunications
Hardware Development
Written Communication
Time Management
Research
Spanish